Term and Conditions

1. Website Use and Access

Our website, partysuppliesarea.com, offers party supplies for customers worldwide (excluding Asia and some remote areas).

Eligibility

You must be at least 18 years old and have legal capacity to enter into binding contracts to use our services and make purchases.

Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password, and for restricting access to your computer.

2. Products and Services Description

Party Supplies Area offers a variety of party products including:

• Birthday supplies
• Birthday Candles
• Coloring Masks
• Costumes (including age-specific categories 3-5)
• Party Cups
• Decorations
• Favor Boxes / Party Favor Boxes
• Party Bags
• Party Garlands
• Party Hats / Masks

3. Ordering and Payment Terms

Order Process

When you place an order, you are making an offer to purchase products subject to these Terms. We will send you an order confirmation email once your order is processed.

Pricing

All prices are listed in US dollars. We reserve the right to change prices at any time without notice, but such changes will not affect orders already accepted.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including limitations on product availability, inaccuracies in product information, or suspected fraudulent activity.

4. Shipping and Delivery

Processing Time

Orders are processed within 1-2 business days after payment confirmation (excluding weekends and holidays).

Shipping Options

We offer two shipping methods:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping – Available on orders over $50 via EMS (15-25 business days after shipment)

International Orders

We ship globally except to Asia and some remote areas. Customers are responsible for any customs fees, taxes, or import duties that may apply to international orders.

Risk of Loss

All products purchased from our website are delivered to you by a third-party carrier. The risk of loss and title for such items pass to you upon our delivery to the carrier.

5. Returns, Refunds and Exchanges

Return Policy

You may return or exchange items within 15 days of receiving your order, provided that:

• The item is in its original, unused condition with all tags attached
• The original packaging is intact and undamaged
• You have the original order confirmation or receipt

Non-Returnable Items

For health and safety reasons, the following cannot be returned or exchanged:

• Coloring Masks (due to hygiene considerations)
• Party Hats/Masks (for health protection reasons)
• Personalized or custom-made items
• Any used or damaged products
• Products without original packaging

Return Process

To initiate a return or exchange:

1. Contact our customer service at [email protected] within 15 days of receipt
2. Wait for authorization and instructions
3. Securely pack the item in its original packaging
4. Ship the package to our returns address (provided in authorization email)

Refunds

Refunds are processed within 5-7 business days after we receive your return. The refund will be issued to your original payment method. Original shipping fees are non-refundable unless the return is due to our error.

Exchanges

To exchange an item, follow the return process and clearly indicate your desired replacement. Price differences will be adjusted accordingly.

Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately at [email protected] with photos. We will arrange for a replacement or refund and provide a prepaid shipping label.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Party Supplies Area or our content suppliers and is protected by international copyright laws. The compilation of all content on this site is our exclusive property.

You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of our website without our express written permission.

7. User Responsibilities

Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all transactions on our website.

Prohibited Uses

You may not use our products or website for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using our services.

Compliance with Laws

You are responsible for complying with all local laws regarding online conduct and acceptable content when using our website.

8. Limitation of Liability

Party Supplies Area shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, our website or products.

Our total liability to you for any claim related to our website or products shall not exceed the amount you paid for the products that are the subject of the claim.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding your personal information.

10. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates to our website. Your continued use of our website following the posting of changes constitutes acceptance of those changes.

11. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States and the State of California.

12. Contact Information

Questions about these Terms and Conditions should be sent to us at: